Optimize performance

Translate the science of management into core strategies that help you become more effective in your everyday interactions, working alone or with a team. In the Duke Management Program you’ll learn from distinguished faculty—experts in decision making, team development, negotiation, motivation, and diversity—as you identify key obstacles to individual and team success. Through a mix of engaging case study discussions, team debriefs, and role play, you’ll explore different techniques to improve team decision-making, manage conflict, and establish a productive culture.

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"The program was an extraordinary experience. I have a new outlook on the way I look at things within our company, such how to present new ideas to my management team. I grew personally and professionally and acquired skills that will enable me to be more effective in my current leadership role."
—Becky Martin, IT Director, Mid Atlantic Broadband

Who Should Attend?

Professionals of any level whose work is accomplished by guiding and supporting teams and departments in managing projects, processes or cross-functional initiatives.

More About the Program

Drawing insights from science to enhance practice, the program dives into multiple aspects of effective management informed by the latest research in behavioral economics, decision analysis, motivation, social networks, teams, negotiations, power and politics, and ethics.

Topics

Managing People & Performance

  • Review "intrinsic" & "extrinsic" sources of motivation—what makes people work?
  • Discover weak links between incentives & performance.
  • Learn how to give fair and effective feedback.

Managing Choice

  • Identify key biases in your decision making.
  • Develop effective team decision making processes.
  • Practice simulated team exercises.

Managing Conflict          

  • Master the importance of fair treatment.
  • Explore conflict resolution techniques.
  • Practice a simulated intra-organizational negotiation.

Managing Power

  • Understand where your power comes from and how it can be used.
  • Manage ethics using power with integrity.

Managing Systems

  • Create effective structures and procedures for your organizational strategy.
  • Understand how culture affects organizations and how it can be leveraged to motivate and coordinate employees.

Program Objectives

At the conclusion of the program you’ll be able to:

  • Avoid common decision traps that impede making wise decisions and creating effective plans.
  • Analyze what motivates—and what demotivates—different employees and assess different strategies for improving motivation.
  • Harness the role of fairness in motivation and feedback.
  • Use your power—personal and hierarchical—to develop resources for productive organizational ends.
  • Approach negotiations as a problem-solving effort that helps achieve your interests and build relationships.
  • Manage your team through positive team dynamics and effective processes that foster creativity and commitment to implementation.
  • Understand the organization as a system of structures, procedures, and culture that need to be aligned for employee success.

Over three days you’ll engage in active learning around issues in employee and team potential, as well as organizational success. Our case-based method challenges you to tackle problems from multiple perspectives, giving you practice in evaluating business issues with incomplete data and presenting concise recommendations. Interactive exercises help you draw personal insights from academic concepts, while assignments help you develop and practice management principles you can apply immediately in your current role.

Sample Schedule

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Arrival

Check-in Available
3:00 PM

Welcome Dinner
6:00 PM - 8:00 PM

Day 1

Breakfast
7:00 AM - 9:00 AM

Managing the Social Mind:
How Employees Think and What To Do About It

9:00 AM -12:30 PM

Lunch
12:30 PM - 1:30 PM

Managing People and Performance:
Fostering Motivation

1:30 PM - 5:00 PM

Optional Cameron Indoor Stadium Tour
5:20 PM - 6:30 PM

Dinner
6:30 PM - 8:00 PM

Day 2

Breakfast
7:00 AM - 9:00 AM

Managing Choice:
Decision Traps and Decision Tools

9:00 AM - 12:30 PM

Lunch
12:30 PM - 1:30 PM

Managing Teams:
Effective Team Processes

1:30 PM - 5:00 PM

Dinner
6:00 PM - 8:00 PM

Day 3

Breakfast
7:00 AM - 9:00 AM

Managing Power:
Hierarchy, Structure, and Feedback

9:00 AM - 12:00 PM

Evaluations & Program Close
12:00 PM - 12:30 PM

Lunch
12:30 PM - 1:30 PM

Hotel Check-out: NOON

Program Registration Calendar

Registration Cost
$6,900
Registration deadline
October 6, 2024
Advanced Registration
$4,485
Advanced Registration Price available through August 5, 2024
Register Now

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Program Location and Accommodations

JB Duke Hotel Fuqua Executive Education
During your time in Durham, you’ll live and learn in the four-star JB Duke Hotel, a contemporary and tranquil retreat on Duke’s campus with state-of-the-art learning facilities.

Faculty

Aaron C. Kay

Aaron C. Kay

Aaron C. Kay is a Professor of Management at Fuqua, and a Professor of Psychology & Neuroscience at Duke University. His research focuses on the relation between motivation, implicit social cognition, and social issues and has received numerous awards. Professor Kay has been named a Fellow of the American Psychological Society as well as the Society of Experimental Social Psychology, and his research is widely covered in national and international news and media outlets. 

Jack B. Soll is the Gregory Mario & Jeremy Mario Distinguished Professor of management and organizations at Duke University's Fuqua School of Business.

Jack B. Soll

Jack B. Soll is the Gregory Mario & Jeremy Mario Distinguished Professor of Management and Organizations at Duke University's Fuqua School of Business. Professor Soll’s research focuses on the psychology of judgment and decision making. His current research interests include group decision making, and also the implications of behavioral decision research for public policy. He has published in a number of scholarly journals, including Science, Management Science, Organizational Behavior and Human Decision Processes, and the Journal of Experimental Psychology.

How to Register

For more information about how to register, please see our detailed instructions.

Registration Instructions

Frequently Asked Questions

For additional information about our Executive Education programming, please visit our FAQ page.

Frequently Asked Questions

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Certificate Requirements: Attendance to the Duke Leadership Program and three electives within a three year period. More